Software & Hi-Tech

Below are the most common questions we receive, and responses to those questions.  Contact us if you have questions or would like more information about TDSI.

How long has Thales Defense & Security, Inc. been in existence?

Thales Defense & Security, Inc. was incorporated as Racal Communications, Inc. in 1964. In 2000, Racal became part of Thomson-CSF, and, in 2001, as part of a global change, the company’s name became Thales Communications, Inc. As a result of acquisitions and intra-Thales mergers, the company expanded in 2013, increasing its technology base and product portfolio. In October 2013, the company changed its name to Thales Defense & Security, Inc.

What is the significance of the "proxy" company and status

Thales Defense & Security operates as a proxy-regulated company, free of foreign ownership, control, and influence. As such, it is considered a 100% American company by the U.S. Government, approved to work on the full spectrum of U.S. Government projects and positioned to support strategic partnerships in the development of key technologies for the defense market.

Is Thales Defense & Security on the GSA Schedule?

Yes, Federal Supply Schedule (GSA Schedule) Contract No. GS-35F-0001L

How do I access more technical information and firmware downloads?

Create a new Customer Center user account and request Technical Resource access for the appropriate product range: click here For technical FAQs, sign in at our Customer Center and go to Technical Resources.

How do I return equipment that needs repair?

Please see the following link, which shows the Return Material Authorization (RMA) process, Steps to Return Equipment for Repair.
If you are In-Theater then please contact the closest Thales In-Theater Support depot, Thales In-Theater Support POCs

What services do you offer?

We are available to perform and assist with hardware installations and system integrations for all of our products.

Why join the Thales team?

Thales Defense & Security, Inc. has earned the loyalty of our employees by providing a corporate culture fostered by excellence, respect, recognition, and continuous improvement. The foundation for our culture is the steadfast belief that we can achieve success for ourselves and our customers without compromising our commitment to integrity. Lives depend on what we do.

What has Thales Defense & Security Inc. done for its community?

Giving back to the community is a corporate social responsibility and a privilege. Through monetary donations, community outreach, and other charitable activities, Thales Defense & Security, Inc. supported the following organizations and events:

  • Teen Parent Connection
  • One Heart for Women and Children
  • National MS Society Walk
  • Warrior Canine Connection
  • St. Jude Children’s Research Hospital
  • Tour de Frederick, LLC

Who should I contact if I want to learn more about TDSI employment opportunities?

If you have any questions about employment with Thales Defense & Security, please contact us at