We provide full technical support for all of our products. Please contact us via phone, email or through our website for assistance.

Customer Service

Technical Support is available to assist you with troubleshooting, product use or repair of InterSense product family. Please use the pages below for details on how to contact us or request a Return Material Authorization (RMA) form.

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InterSense software, development tools, libraries, firmware and product CDs are available for download. These resources are organized by product family below.

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Self-Service Login

Use this to access your InterSense self-service account.  You can request an account via the Contacting Support page.

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EOL and EOS Notifications

The following products have been moved to End of Life or End of Service status. Thales Visionix no longer offers these products for sale, and End of Service products will no longer receive technical support under most circumstances. In most cases, Thales Visionix offers newer devices to replace these products. For more information, contact Thales Visionix tech support or your business development representative.

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